Viven Hotel

Breakfast was OK. Suggest Breakfast buffet with both Filipino and American dishes. Location was congested but the hotel was located near the mall making it handy to purchase items need while traveling. Staff was kind, considerate and very helpful. Wish to comment the following for there outstanding customer service; Desiree Abella, Kris Ancheta, Carla Mae Martin, Raj Ortal. Raj Ortal was very helpful for he assisted us in obtaining a decent size room and he insured that we had water for the coffee pot, toilet paper, soap, and shampoos to include room maintenance that include clean towels, linen and upkeep of the room. Raj Ortal is great example of customer service he guaranteed that hotel guest are well taken care of and insure our customer needs were satisfied. Raj Ortal customer service is beyond the call for duty and he always insure the needs of the Hotel Customers are take care of, Raj Ortal should be commended for his service to the hotel and its customers.

Right in front of a mall and other commercial establishment so if you’re not from the area, its practical and easy to navigate. There’s also a salon inside the hotel. You can also pay upon check in unlike others that would immediately request for payment.

Staff were friendly and attentive. Room was spacious and clean.

The location was excellent. Across the street from the shopping center was a perfect location for shopping and restaurants. Also, there was a taxi stand across the street at the shopping center so getting a taxi was easy.

The location is very near to Robinson Mall. Lots of restaurants nearby. The room is big and cozy.